Diploma of Travel and Tourism Management

Diploma

This diploma course prepares you for progression into management roles across a broad range of travel and tourism environments.

Key details

Degree Type

Diploma

Duration

1 year full-time

Course Code

SIT50122, 111088H

Study Mode

In person

Intake Months

Feb, Jul

Domestic Fees

$9,425 total

International Fees

$17,900 total

About this course

Course Description

This diploma course prepares you for progression into management roles across a broad range of travel and tourism environments. Learn business operations and regulations, tourism practices and business management skills, enhance your learning through visits to tourism operators and make the most of networking opportunities.

This course gives you an in-depth understanding of how the tourism industry operates, giving you a grounding in business operations and regulations, sustainable practices and effective planning.

Entry requirements

Selection Requirements

Pre-Training Review

A Literacy, Language and Numeracy assessment – which should take between 30-60 minutes.
Proof of ID
Pre-Training Review Form - This is not a test – it is a government requirement you must complete before we can offer you a place. It allows us to understand why you would like to study your course and what your careers goals are. We can also ensure that you enrol in the course that is the best fit for you.

Study locations

Melbourne

Course structure

Course Structure

Please note that the order of the delivery of units and elective units available may vary between campuses, course modes and intakes.

Stage 1

SITTIND003 Source and use information on the tourism and travel industry

SITTTVL003 Provide advice on Australian destinations

SITTTVL002 Provide advice on international destinations

SITTTVL001 Access and interpret product information

SITXCCS010 Provide visitor information

SITTTVL004 Sell tourism products or services

Stage 2

SITTTVL007 Use a computerised reservations or operations system

SITXCOM009 Address protocol requirements

SITTGDE016 Lead tour groups

SITTGDE017 Prepare and present tour commentaries or activities

Stage 3

SITXMGT005 Establish and conduct business relationships [PLACEMENT]

SITXFIN008 Interpret financial information

SITXFIN009 Manage finances within a budget

SITXFIN010 Prepare and monitor budgets

SITTTVL005 Prepare customer quotations

SITXCCS016 Develop and manage quality customer service practices

SITXWHS007 Implement and monitor work health and safety practices

SITXCOM010 Manage conflict

Stage 4

SITXMGT005 Establish and conduct business relationships [PLACEMENT]

SITXHRM009 Lead and manage people

BSBTWK501 Lead diversity and inclusion

SIRXOSM007 Manage risk to organisational reputation in an online setting

SITXMGT004 Monitor work operations

SITXCCS015 Enhance customer service experiences

Graduate outcomes

Graduate satisfaction and employment outcomes for Business & Management courses at William Angliss Institute.

75.7%

Overall satisfaction

82.4%

Skill scale

67.6%

Teaching scale

68.8%

Employed full-time

Data source

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