Certificate
This qualification will help you to develop effective customer service skills and confidence in a wide range of hospitality roles. You will learn to identify and address conflicts, provide on-the-job coaching to colleagues and participate in safe work practices.
Possible job titles include:
*This course is only offered via work-based learning (traineeships). For RPL, distance learning and blended learning, please contact WAIFS for more information.
Successful completion of Year 10 (or equivalent).
IELTS score of 4.5 (or equivalent).