SIT50422 Diploma of Hospitality Management

Why choose this course?

Take a step towards a management career in the hospitality industry. The qualification focuses on the skills and knowledge required to lead and manage teams. During your studies you will learn about financial management, regulatory compliance, rostering, stock purchasing and control, how to provide quality customer service, manage workplace conflict, and workplace health and safety. On completion of your studies, you will have gained the practical skills to work as a functions manager, restaurant manager, or front office manager.

• Food and Beverage Attendant
• Hospitality Coordinator
• Night Duty Supervisor
• Operations Manager
• Restaurant Supervisor

• SITXCCS015 Enhance customer service experiences
• SITXCCS016 Develop and manage quality customer service practices
• SITXCOM010 Manage conflict
• SITXFIN009 Manage finances within a budget
• SITXFIN010 Prepare and monitor budgets
• SITXGLC002 Identify and manage legal risks and comply with law
• SITXHRM008 Roster staff
• SITXHRM009 Lead and manage people
• SITXMGT004 Monitor work operations
• SITXMGT005 Establish and conduct business relationships
• SITXWHS007 Implement and monitor work health and safety practices

• BSBCMM411 Make presentations
• BSBOPS502 Manage business operational plans
• SITEEVT023 Plan in-house events
• SITHFAB021 Provide responsible service of alcohol
• SITHFAB023 Operate a bar
• SITHFAB025 Prepare and serve espresso coffee
• SITHFAB027 Serve food and beverage
• SITHFAB029 Conduct a product tasting for alcoholic beverages
• SITHFAB030 Prepare and serve cocktails
• SITHFAB031 Provide advice on beers, spirits and liqueurs
• SITHFAB034 Provide table service of food and beverage
• SITHIND006 Source and use information on the hospitality industry
• SITHIND008 Work effectively in hospitality service
• SITXFIN007 Process financial transactions
• SITXFSA005 Use hygienic practices for food safety
• SITXINV007 Purchase goods
• SITXMPR012 Coordinate marketing activities

How to apply

Apply to study at TAFE in six steps :

1. find a course;
2. check entry requirements;
3. submit an application;
4. accept your offer and pay;
5. apply for your student visa; and
6. receive your visa and come to Australia for your studies.

View our TAFE application process page for detailed advice

Apply now