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SIT50122 Diploma of Travel and Tourism Management

  • Diploma

This course provides a comprehensive qualification in travel and tourism, equipping students with essential skills for employment in the industry, including customer service, marketing, and financial management.

Key details

Degree Type
Diploma
Duration
2 - 2 semesters full-time
Course Code
BHW5, 114747J
Study Mode
In person
Intake Months
Feb, Jul
International Fees
$13,140 per year / $13,140 total

About this course

Why choose this course?

If you're looking for a well-rounded qualification in travel and tourism, then this is the ideal course for you. You'll gain experience in a range of skills that are essential for employment in the industry.

You'll be equipped to work for employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, government tourism agencies and other tourism businesses.

In this course you will gain managerial skills and knowledge of industry operations, learn how to deliver high quality customer service, coordinate marketing activities, manage finances and prepare budgets.

Entry requirements

  • An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.
  • Equivalent to Australian Year 12.
  • OR Completion of SIT30122 Certificate III in Tourism is required for entry into this course.

Study locations

Perth

What you will learn

Why choose this course?

If you're looking for a well-rounded qualification in travel and tourism, then this is the ideal course for you. You'll gain experience in a range of skills that are essential for employment in the industry.

You'll be equipped to work for employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, government tourism agencies and other tourism businesses.

In this course you will gain managerial skills and knowledge of industry operations, learn how to deliver high quality customer service, coordinate marketing activities, manage finances and prepare budgets.

Career pathways

  • Reservations Manager
  • Tourism Manager
  • Travel Agency Manager
  • Visitor Information Centre Manager

Course structure

Core units
  • BSBTWK501 Lead diversity and inclusion
  • SIRXOSM007 Manage risk to organisational reputation in an online setting
  • SITTIND003 Source and use information on the tourism and travel industry
  • SITXCCS015 Enhance customer service experiences
  • SITXCCS016 Develop and manage quality customer service practices
  • SITXCOM010 Manage conflict
  • SITXFIN008 Interpret financial information
  • SITXFIN009 Manage finances within a budget
  • SITXFIN010 Prepare and monitor budgets
  • SITXHRM009 Lead and manage people
  • SITXMGT004 Monitor work operations
  • SITXMGT005 Establish and conduct business relationships
  • SITXWHS007 Implement and monitor work health and safety practices
Elective units
  • SITTPPD012 Package tourism products
  • SITTTVL001 Access and interpret product information
  • SITTTVL004 Sell tourism products or services
  • SITTTVL005 Prepare customer quotations
  • SITTTVL007 Use a computerised reservations or operations system
  • SITXCCS010 Provide visitor information
  • SITXHRM010 Recruit, select and induct staff
  • SITXMPR009 Coordinate production of brochures and marketing materials
  • SITXMPR010 Create a promotional display or stand
  • SITXMPR012 Coordinate marketing activities

Credit for prior study or work

Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

How to apply

Apply to study at TAFE in six steps:

  1. find a course;
  2. check entry requirements;
  3. submit an application;
  4. accept your offer and pay;
  5. apply for your student visa; and
  6. receive your visa and come to Australia for your studies.

View our TAFE application process page for detailed advice

Apply now