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Diploma of Hospitality Management

  • Diploma

Take a step towards a management career in the hospitality industry. The qualification focuses on the skills and knowledge required to lead and manage teams.

Key details

Degree Type
Diploma
Course Code
SIT50422, 113482D
Study Mode
In person, Online
Domestic Fees
$8,020 per year / $8,435 total
International Fees
$8,020 per year / $8,435 total

About this course

Take a step towards a management career in the hospitality industry. The qualification focuses on the skills and knowledge required to lead and manage teams. During your studies you will learn about financial management, regulatory compliance, rostering, stock purchasing and control, how to provide quality customer service, manage workplace conflict, and workplace health and safety. On completion of your studies, you will have gained the practical skills to work as a functions manager, restaurant manager, or front office manager.

Entry requirements

  • An IELTS score (academic) of 6.0 with no band score less than 5.0 or equivalent.

  • Completion of SIT40422 Certificate IV in Hospitality OR SIT40521 Certificate IV in Kitchen Management OR SIT40721 Certificate IV in Patisserie is required for entry into this course.

Please view Admission requirements for your country of origin.

Study locations

Bentley

Bunbury

Joondalup

Mandurah

Online

Career pathways

Career opportunities
  • Food and Beverage Attendant
  • Hospitality Coordinator
  • Night Duty Supervisor
  • Operations Manager
  • Restaurant Supervisor
Career opportunities
  • Food and Beverage Attendant
  • Hospitality Coordinator
  • Night Duty Supervisor
  • Operations Manager
  • Restaurant Supervisor
  • Food and Beverage Attendant
  • Hospitality Coordinator
  • Night Duty Supervisor
  • Operations Manager
  • Restaurant Supervisor
  • Course structure

    To achieve this qualification, students must demonstrate competency in 28 units. These 28 are comprised of 11 core units and 17 elective units. Elective units listed below have been selected in consultation with industry.

    Students who enrol into this qualification will be eligible for credit transfer of the units that they have already achieved. Fees paid by international students are set on a commercial basis and are paid as a whole of course fee - no refund will apply to credit transfers. Please refer to your letter of Offer for detailed duration and costings for your enrolment.

    Core units
      National ID
      Unit title
    • SITXCCS015
      Enhance customer service experiences
    • SITXCCS016
      Develop and manage quality customer service practices
    • SITXCOM010
      Manage conflict
    • SITXFIN009
      Manage finances within a budget
    • SITXFIN010
      Prepare and monitor budgets
    • SITXGLC002
      Identify and manage legal risks and comply with law
    • SITXHRM008
      Roster staff
    • SITXHRM009
      Lead and manage people
    • SITXMGT004
      Monitor work operations
    • SITXMGT005
      Establish and conduct business relationships
    • SITXWHS007
      Implement and monitor work health and safety practices
    Elective units
      National ID
      Unit title
    • BSBCMM411 Make presentations
    • BSBOPS502 Manage business operational plans
    • SITEEVT023 Plan in-house events
    • SITHFAB021 Provide responsible service of alcohol
    • SITHFAB023 Operate a bar
    • SITHFAB025 Prepare and serve espresso coffee
    • SITHFAB027 Serve food and beverage
    • SITHFAB029 Conduct a product tasting for alcoholic beverages
    • SITHFAB030 Prepare and serve cocktails
    • SITHFAB031 Provide advice on beers, spirits and liqueurs
    • SITHFAB034 Provide table service of food and beverage
    • SITHIND006 Source and use information on the hospitality industry
    • SITHIND008 Work effectively in hospitality service
    • SITXFIN007 Process financial transactions
    • SITXFSA005 Use hygienic practices for food safety
    • SITXINV007 Purchase goods
    • SITXMPR012 Coordinate marketing activities