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Certificate III in Business

  • Certificate

The BSB30120 Certificate III in Business is designed to equip you with versatile workplace skills that are highly valued across a range of industries.

Key details

Degree Type
Certificate
Duration
6 months full-time
Course Code
BSB30120, 105616F

About this course

Develop Practical Business Skills & Advance Your Career.

The BSB30120 Certificate III in Business is designed to equip you with versatile workplace skills that are highly valued across a range of industries. Whether you're starting your career or looking to enhance your business knowledge, this qualification provides the foundational skills needed to succeed in administration, customer service, and business support roles.

This nationally recognised qualification reflects the varied roles of individuals working in different sectors, applying critical thinking, problem-solving, and teamwork while exercising discretion and judgement. You'll also develop the ability to provide technical advice and support to colleagues, making you an asset in any workplace.

Who is this course for?

This course is ideal for individuals who:
  • Want to build practical business and administrative skills applicable to a variety of industries.
  • Are seeking an entry-level business qualification to start or progress their career.
  • Would like to develop communication, problem-solving, and teamwork skills.
  • Prefer a hands-on, interactive learning experience that mirrors real workplace scenarios.
  • Are looking for a progression towards higher qualifications in business and management.

Why Study at Phoenix Academy?

  • Nationally Recognised Qualification
    - Gain an AQF Level 3 certification that is respected by employers across industries.
  • Practical & Industry-Focused Learning
    - Develop real-world business skills through engaging, hands-on training.
  • Industry-Experienced Trainers
    - Learn from experts with real business experience.
  • Pathway to Further Education
    - Seamlessly transition to higher qualifications such as the BSB40120 Certificate IV in Business or the BSB50120 Diploma in Business, helping you progress into leadership and management roles.
Career Pathways

The BSB30120 Certificate III in Business opens up a variety of career opportunities, including:

- Administrative Assistant

- Customer Service Officer

- Data Entry Operator

- Office Administrator

- Receptionist




Study locations

Perth

Course structure

Total number of units = 13

  • 6 core units plus + 7 elective units

Learners must satisfactorily complete all 6 core units and 7 elective units to be awarded an AQF qualification.

Core Units:

BSBCRT311
Apply critical thinking skills in a team environment

Support personal wellbeing in the workplace

BSBSUS211
Participate in sustainable work practices

BSBTWK301
Use inclusive work practices

BSBWHS311
Assist with maintaining workplace safety

Engage in workplace communication

Elective Units:

BSBCRT412
Articulate, present and debate ideas

Support effective workplace relationships

BSBTEC301 Design and produce business documents

BSBTEC303 Create electronic presentations

BSBFIN302 Maintain financial records

BSBTEC302 Design and produce spreadsheets

BSBPEF301 Organise personal work priorities

Qualification mapping information

No equivalent qualification. Supersedes but is not equivalent to:

  • BSB30115 Certificate III in Business
  • BSB30215 Certificate III in Customer Engagement
  • BSB30415 Certificate III in Business Administration
  • BSB30815 Certificate III in Recordkeeping
  • BSB30915 Certificate III in Business Administration (Education)
  • BSB31115 Certificate III in Business Administration (Medical).