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Australian Institute of Language and Further Education (AILFE)

Diploma of Community Services

  • Diploma

This qualification reflects the roles of community services, case management, and social housing workers involved in the managing, co-ordinating, and/or delivering of person-centered services to individuals, groups, and communities.

Key details

Degree Type
Diploma
Duration
52 weeks full-time
Course Code
CHC52021, 112494H
Study Mode
In person

About this course

This qualification reflects the roles of community services, case management, and social housing workers involved in the managing, co-ordinating, and/or delivering of person-centered services to individuals, groups, and communities.

At this level, workers have specialized skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

No licensing, legislative, regulatory, or certification requirements apply to this qualification at the time of publication.

Entry requirements

  • Completion of Year 10 or equivalent

  • Overseas students must have a minimum overall band of IELTS 5.5 or equivalent.

Study locations

Perth

Career pathways

  • Community Support Worker

  • Community Development Officers

  • Family Support Worker

Course structure

There are 20 units in total (12 core units plus 8 elective units must be completed for this qualification).

Core Units

  • CHCCCS004 Assess co-existing needs

  • CHCCCS007 Develop and implement service programs

  • CHCCCS019 Recognise and respond to crisis situations

  • CHCCSM013 Facilitate and review case management

  • CHCDEV005 Analyse impacts of sociological factors on people in community work and services

  • CHCDFV001 Recognise and respond appropriately to domestic and family violence

  • CHCDIV001 Work with diverse people

  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

  • CHCLEG003 Manage legal and ethical compliance

  • CHCMGT005 Facilitate workplace debriefing and support processes

  • CHCPRP003 Reflect on and improve own professional practice

  • HLTWHS003 Maintain work health and safety

Elective Units

  • CHCCSM012 Coordinate complex case requirements

  • CHCCSM014 Provide case management supervision

  • CHCCSM015 Undertake case management in a child protection framework

  • CHCCSM010 Implement case management practice

  • CHCPRT025 Identify and report children and young people at risk

  • CHCMHS013 Implement trauma informed care

  • CHCMHS011 Assess and promote social, emotional and physical wellbeing

  • CHCADV002 Provide advocacy and representation services

Assessment

The units of competency are assessed using any of the following methods:

  • Theory Tasks

  • Workplace Tasks / Projects

  • Observation

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