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Australia-International Institute of Workplace Training (AIWT)

Certificate III in Business

  • Certificate

This qualification will provide you with the fundamental skills required to work effectively in an office environment in any industry.

Key details

Degree Type
Certificate
Course Code
BSB30120
Intake Months
Jan, Apr, Jul, Oct

About this course

This qualification will provide you with the fundamental skills required to work effectively in an office environment in any industry. You will gain the necessary skills and knowledge needed to perform business and organisational tasks such as writing simple documents, creating electronic presentations and utilising a management system.

Study locations

City Campus

Northbridge Campus

Career pathways

Receptionist, Secretary, Office Administrator, Office Assistant, Customer Service Adviser and Personal Assistant.

Course structure

Core Units

BSBPEF201
Support personal wellbeing in the workplace
BSBTWK301
Use inclusive work practices
BSBCRT311
Apply critical thinking skills in a team environment
BSBSUS211
Participate in sustainable work practices
BSBWHS311
Assist with maintaining workplace safety
BSBXCM301
Engage in workplace communication

Elective Units

BSBTEC301
Design and produce business documents
BSBTEC303
Create electronic presentations
BSBPEF301
Organise personal work priorities
SIRXCEG002
Assist with customer difficulties
BSBOPS304
Deliver and monitor a service to customers
BSBOPS305
Process customer complaints
SIRXPDK001
Advise on products and services

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