Core Units
BSBPEF201
Support personal wellbeing in the workplace
BSBTWK301
Use inclusive work practices
BSBCRT311
Apply critical thinking skills in a team environment
BSBSUS211
Participate in sustainable work practices
BSBWHS311
Assist with maintaining workplace safety
BSBXCM301
Engage in workplace communication
Elective Units
BSBTEC301
Design and produce business documents
BSBTEC303
Create electronic presentations
BSBPEF301
Organise personal work priorities
SIRXCEG002
Assist with customer difficulties
BSBOPS304
Deliver and monitor a service to customers
BSBOPS305
Process customer complaints
SIRXPDK001
Advise on products and services